Terms of Service

You must be legally able to enter into transactions under applicable law and provide accurate information when using TechSwap. By accessing or using the platform, you accept these terms and the related policies referenced here.

Users must provide accurate account information and are responsible for activities under their account.

• Do not share account access without authorization
• Keep password and OTP confidential
• Report suspicious access immediately

TechSwap provides a marketplace and related trust, payment, support, and inspection features where offered. Unless explicitly stated otherwise, TechSwap is not the seller of a marketplace item and does not replace the buyer's and seller's contractual responsibilities.

Buyers and sellers must transact in good faith and follow platform workflows.

• Provide clear listing details, pricing, and expectations
• Do not create fake orders or manipulate metrics
• Risky transactions may be paused for safety checks

Use the platform's approved payment and payout flows. INET provides the payment processing and transaction fund-holding flow. Funds remain tied to the order and are not released into the seller payout flow until the buyer confirms receipt or the 7-day post-delivery confirmation window expires without a dispute. Applicable service fees, shipping, inspection charges, taxes, and payout conditions are displayed at checkout before confirmation.

• Do not request or make off-platform payment to evade safeguards or fees
• Keep payment and order evidence until a transaction is complete
• There are no hidden fees; applicable fees are shown before payment
• Sellers are responsible for their own tax and accounting obligations where applicable

Buyers and sellers must follow the delivery, inspection, cancellation, and dispute steps shown in the platform. Decisions may take account of listing details, messages, tracking, inspection results, and other relevant evidence.

• The buyer has 7 days from the platform's delivered status to confirm receipt or report non-receipt or a material mismatch.
• When a refund is approved, TechSwap submits the refund request to INET within 1 business day. The final credit time depends on INET and the receiving bank's processing cycle.
• For a material mismatch, undisclosed defect, or failed delivery, keep the item, packaging, and evidence as instructed by support.
• Returns do not cover a change of mind, damage caused after receipt, or items not included in the listing, unless mandatory law or a specific policy applies.
• Refunds follow the review outcome and listing terms. TechSwap does not charge an additional refund fee; original shipping or service charges are assessed based on the cause and review outcome.

Illegal activity, rights violations, or abuse of platform systems is prohibited.

• No identity or document forgery
• No fraud, illegal content, or deceptive behavior
• No system attacks, spam, or unauthorized access attempts

You retain rights in content you lawfully provide, while giving TechSwap the limited rights needed to host, display, review, and operate that content on the platform. Do not upload content or list goods that infringe another person's rights.

TechSwap may limit, suspend, or terminate accounts that violate these terms, particularly in urgent safety or security scenarios. You may contact support to ask about an enforcement decision or provide relevant information for review.

Services are provided on an as-is basis. We apply reasonable safeguards but cannot guarantee uninterrupted operation in all cases.

These terms are governed by the laws of Thailand. We encourage users to seek a good-faith resolution through TechSwap's support channels before pursuing other remedies available under applicable law.

We may update these terms for legal, operational, or safety reasons. Material changes may be notified through the platform or by email where appropriate. Continued use after the effective date means you accept the updated terms, subject to mandatory legal rights.

For questions regarding these terms, contact [email protected].